ReCard Support
ReCard Support Desk
This public page explains how to contact support for ReCard, what we can help with, and what information makes investigation easier. It can also be used as the App Store Support URL.
Contact
What Support Covers
- Guidance for flashcard creation, notification settings, and the study flow
- Bug reports, improvement requests, and feature feedback
- Questions about study history and notification behavior
- Responses are primarily provided in Japanese, and we may ask for extra details while investigating
Please Include
- The app version you are using
- Your device model and iOS version
- Details of the issue, such as missing notifications or unavailable study data
- Screenshots showing the timing, reproduction steps, or current screen state
Notes
- Please avoid sending personal or sensitive information in the email body unless it is strictly necessary
- If additional contact details are required by law, we will provide them depending on the nature of the inquiry
- For privacy-related questions, please also review the ReCard Privacy Policy